Terms and Conditions of Use

Physiodemy Ltd
Last updated: 5 May 2026
Version: 1.1

1. About these Terms

1.1 Who we are

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“you”, “your”, “User”) and:

Physiodemy Ltd, a company incorporated in England and Wales under company number 12360582, whose registered office is at 1 The Avenue, St Marys Island, Chatham, England, United Kingdom, ME4 3AU (“Physiodemy”, “we”, “us”, “our”).
VAT registration number: Not VAT registered.
Contact email: [email protected].
Website: https://physiodemy.com (the “Site”).

References to “Services” mean the Site and all content, courses, downloads, communities, communications and functionality made available by Physiodemy through it, including (without limitation) educational courses such as Pitch Side Management, articles, videos, downloadable resources, quizzes, certificates, mailing lists, and any future paid or free service.

1.2 Acceptance

By accessing the Site, creating an account, purchasing a course, downloading materials, or otherwise using the Services, you confirm that you have read, understood and agreed to be bound by these Terms, our Privacy Policy, our Cookie Policy, and any course-specific or product-specific terms presented at the point of purchase (together, the “Agreement”). If you do not agree, you must not use the Services.

1.3 Other terms that apply

These Terms incorporate by reference and should be read alongside:

Our Privacy Policy at https://physiodemy.com/privacy-policy/
Our Cookie Policy at https://physiodemy.com/cookie-policy/
Our Refund Policy at https://physiodemy.com/refund-policy/
Our Acceptable Use Policy at https://physiodemy.com/acceptable-use/
Any course-specific terms, syllabus, accreditation statement, or licence terms presented to you at the time of purchase.

In the event of conflict, course-specific terms take precedence over these Terms in respect of that course only; otherwise these Terms govern.

1.4 Changes to these Terms

We may revise these Terms from time to time. The “Last updated” date at the top of this page reflects the date of the most recent change. For material changes, we will give registered Users reasonable advance notice by email or by prominent notice on the Site. Your continued use of the Services after the effective date of any change constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Services and may close your account; where the change materially and adversely affects rights you have already paid for, you may request a pro-rata refund of unused services in accordance with section 6.2.

2. Definitions

In these Terms:

“Account” means a User account registered on the Site.
“Business User” means a User accessing the Services for purposes related (wholly or mainly) to a trade, business, craft or profession (including healthcare professionals using content for CPD or clinical use).
“Consumer” means an individual acting wholly or mainly outside that individual’s trade, business, craft or profession, within the meaning of the Consumer Rights Act 2015.
“Course” means any educational programme, module, masterclass, certification or learning path delivered through the Services, whether free or paid.
“Course Materials” means all videos, audio, slide decks, written materials, quizzes, downloadable PDFs, templates, assessments, certificates and any other content forming part of a Course.
“Healthcare Professional” means a User who is a registered or licensed clinician, therapist, coach or other professional in a regulated or self-regulating field including (without limitation) physiotherapists, sports therapists, chiropractors, osteopaths, athletic trainers, strength & conditioning coaches and team doctors.
“Intellectual Property Rights” or “IPR” means copyright, database rights, design rights, patents, trade marks, trade names, domain names, rights in goodwill, rights in confidential information and know-how, and all other intellectual property rights, in each case whether registered or unregistered, including all applications and rights to apply for the same, and all rights of a similar nature anywhere in the world.
“Organisational Account” means a Course licence purchased by a club, clinic, university, federation, employer or other organisation for use by named individual seat holders.
“Order” means your offer to purchase a Course or other paid Service via the Site.
“User-Generated Content” or “UGC” means any content posted, uploaded, submitted or otherwise transmitted to the Services by a User, including comments, forum posts, questions, reviews, assignment submissions and profile information.

3. Eligibility and account registration

3.1 Age

You must be at least 18 years old to register an Account, purchase a Course, or enter into a contract with us. The Services are not directed to children, and we do not knowingly collect personal data from anyone under 13 (or under the digital age of consent in your jurisdiction). If you believe a child has provided personal data to us, please contact us immediately.

3.2 Capacity

By registering, you confirm that you have legal capacity to enter into a binding contract and that you are not barred from receiving the Services under the laws of any applicable jurisdiction.

3.3 Account information

When you create an Account you must provide accurate, current and complete information and must keep it up to date. You may not impersonate any person, misrepresent your professional status, or use a name you are not legally entitled to use.

3.4 Account security

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to:

not share your password with any third party;
not allow any other person to access or use your Account;
notify us immediately at [email protected] of any unauthorised access or suspected breach.

We may suspend or terminate your Account if we have reasonable grounds to believe that it has been compromised, used in breach of these Terms, or used to facilitate fraud or harm.

3.5 One Account, one User

Each Account is licensed for use by a single named individual. Sharing of accounts or login credentials is strictly prohibited and is a material breach of these Terms (see section 7).

4. Ordering and contract formation

4.1 How a contract is formed

The display of Courses on the Site is an invitation to treat, not an offer. When you submit an Order, you make an offer to purchase. The contract between you and Physiodemy is formed only when we send you an order confirmation email (the “Order Confirmation”). Until the Order Confirmation is sent, no contract exists and we may decline your Order at our discretion (for example, due to pricing errors, unavailability, payment failure, or suspected fraud).

4.2 Identifying and correcting input errors

Before placing your Order, you will have an opportunity to review your selection and correct any input errors. The technical steps to conclude a contract are: (i) select Course; (ii) add to cart / proceed to checkout; (iii) provide billing details; (iv) accept these Terms; (v) submit Order; (vi) receive automated acknowledgement; (vii) receive Order Confirmation.

4.3 Pricing and currency

Prices are displayed in Pounds Sterling (GBP). Physiodemy Ltd is not currently registered for VAT, so prices are stated VAT-free and no VAT will be added to your Order. Should our VAT status change in the future, we will update this section and clearly disclose VAT treatment at checkout before you place your Order. We make every effort to ensure prices are accurate but errors may occur; if we discover a pricing error after Order Confirmation, we will contact you and offer the option of confirming the Order at the correct price or cancelling for a full refund.

4.4 Payment

Payment is taken at the point of Order via our payment processors. By submitting payment details you warrant that you are the authorised holder of the payment method and that funds are available. We do not store full card details; payment processing is handled by [Stripe / your processor], which is PCI-DSS compliant.

4.5 Promotional codes

Promotional, voucher and discount codes are subject to the terms stated at the time of issue and may not be combined with other offers unless expressly stated. We reserve the right to withdraw promotional codes at any time and to refuse codes that have been obtained or used in breach of their terms.

4.6 Subscriptions and auto-renewal (if applicable)

Where a Course or Service is offered on a subscription basis:

We will clearly disclose the renewal frequency, price and cancellation procedure before purchase.
We will send a reminder before any free trial converts to a paid subscription, before any subscription of 12 months or more auto-renews, and at the other intervals required by the Digital Markets, Competition and Consumers Act 2024 (“DMCC Act 2024”).
You may cancel a subscription at any time through your Account settings or by contacting [email protected]. Cancellation prevents future renewals; it does not entitle you to a refund of fees already paid except as required by law.
Where the DMCC Act 2024 grants you a 14-day cooling-off right after auto-renewal of a 12-month-or-longer subscription, we will honour that right.

5. Right to cancel (Consumers only) — Consumer Contracts Regulations 2013

5.1 Statutory cancellation right

If you are a Consumer, you have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your Order within 14 days of the Order Confirmation, without giving any reason. This is your “Cooling-Off Period”.

5.2 Express consent and loss of cancellation right for digital content and services

Most of our Courses consist of “digital content” and/or services delivered electronically. You expressly request and consent to immediate access to the Course as soon as your Order is confirmed, and you acknowledge that by doing so you will lose your right to cancel under the Consumer Contracts Regulations 2013 once supply has begun. This consent is obtained at checkout via a clearly-labelled tick box you must affirmatively select.

If you do not give that consent at checkout, we will withhold access until expiry of the 14-day Cooling-Off Period.

For Services that are not digital content (such as live in-person workshops), the Cooling-Off Period applies in full. Where you request that supply of such Services begins during the Cooling-Off Period and you then cancel, you will be liable for a proportionate amount of the fee for Services supplied up to the moment of cancellation.

5.3 How to cancel

To exercise your right to cancel, send a clear statement of your decision to cancel to [email protected] before the Cooling-Off Period expires. You may use the model cancellation form below but it is not obligatory.

Model Cancellation Form
To: Physiodemy Ltd, 1 The Avenue, St Marys Island, Chatham, England, United Kingdom, ME4 3AU, email [email protected]
I hereby give notice that I cancel my contract for the supply of the following service: [Course name]
Ordered on: [date]
Order reference: [reference]
Name of consumer: [name]
Address of consumer: [address]
Date: [date]

5.4 Effect of cancellation

If you validly cancel and section 5.2 has not extinguished your cancellation right, we will refund all payments received from you, using the same means of payment as you used for the original transaction, no later than 14 days after the day on which we are informed about your cancellation, and in any event without undue delay.

5.5 Other refunds

Where the statutory cancellation right does not apply, refunds are governed by our Refund Policy. Nothing in these Terms restricts your statutory rights as a Consumer under the Consumer Rights Act 2015 (including rights to repeat performance, price reduction or refund where digital content or services are not as described, of satisfactory quality, or fit for purpose).

6. Licence to use Course Materials

6.1 Grant of licence

Subject to your payment of all applicable fees and your continued compliance with the Agreement, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the Course Materials for your own personal, non-commercial educational use, or — where permitted by the relevant Course-specific terms — for your own internal professional development or clinical reference.

6.2 Duration of access

Unless the Course-specific terms expressly state otherwise, your licence to a Course is granted for [12 months / lifetime / specified period] from the date of Order Confirmation. We may, at our discretion, extend access, retire a Course, or replace a Course with an updated version. Where we permanently retire a paid Course before the end of your access period, we will provide either (a) access to a comparable replacement Course, or (b) a pro-rata refund.

6.3 What you must not do

Except as expressly permitted by these Terms or by mandatory law, you must not, and must not permit any third party to:

copy, download (other than where a download function is expressly provided), record, screenshot, screen-record, transcribe, scrape, mirror or otherwise reproduce any Course Material;
share, distribute, resell, sublicense, lend, rent, lease, broadcast, publicly perform or publicly display any Course Material;
post Course Materials on any website, social media platform, intranet, file-sharing service, AI training dataset or other location;
use Course Materials to train, fine-tune, evaluate or develop any artificial intelligence, machine learning or large language model;
use the Services or Course Materials for any commercial purpose other than your own bona fide professional practice (and not, in any case, to create competing courses or training products);
circumvent, disable or otherwise interfere with security or access-control features of the Services;
remove, alter or obscure any copyright, trade mark or other proprietary notice;
use any robot, spider, scraper or other automated means to access the Services.

Breach of this section 6.3 is a material breach. We may suspend or terminate your Account immediately, refuse refund, and pursue any legal remedies including injunctive relief and damages.

6.4 Certificates

Where a Course awards a certificate of completion or attendance, the certificate is issued in your name only and is non-transferable. A certificate is evidence of completion of the Course; it is not a professional qualification, licence to practise, or accreditation unless expressly stated. You must not falsely represent the scope of any certificate.

7. Organisational (B2B) and bulk-licence terms

7.1 Application

This section 7 applies in addition to the rest of the Terms where you have purchased Course access for an organisation, group, club, clinic, federation, employer, university or other body (“Organisation”), including bulk-seat purchases and “team” or “group” plans.

7.2 Designated administrator

Where you purchase as an Organisation you must designate at least one administrator (the “Administrator”). The Administrator has authority to bind the Organisation, allocate seats to named individual users (“Seat Holders”), and access usage data for the Organisation’s Account.

7.3 Seat allocation and named users

Each seat licenses a single named Seat Holder. Seats may be re-allocated to a different individual only after the previous Seat Holder has not accessed the Course for at least 30 consecutive days (or such other period as we may notify in writing). Concurrent use of a seat by multiple individuals is prohibited.

7.4 Authority and indemnity

The Organisation warrants that the Administrator has full authority to act on its behalf. The Organisation is jointly and severally liable with each Seat Holder for compliance with these Terms and indemnifies Physiodemy against losses arising from breach by any Seat Holder.

7.5 No relationship of agency or partnership

Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the Organisation and Physiodemy.

7.6 Application of consumer rights

For the avoidance of doubt, where the User is a Business User, the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 do not apply, and the limitations of liability in section 14 apply in full to the maximum extent permitted by law.

8. Healthcare professionals — additional warranties and scope of practice

8.1 Warranties given by Healthcare Professionals

If you are a Healthcare Professional, you warrant that:

you hold (and will maintain) all licences, registrations, indemnity insurance and qualifications required by law and by your regulator to practise in your jurisdiction;
you will use the Course Materials only within your lawful scope of practice;
you will exercise your own independent professional judgment in any clinical or treatment decision and will not rely on Course Materials as the sole basis for any patient care;
you will not represent yourself to patients, employers, regulators or the public as having any qualification, accreditation or specialism by virtue of completing a Course beyond what the certificate expressly states; and
you will report any concern about patient safety to the appropriate body.

8.2 Educational purpose only

The Course Materials are provided for educational and informational purposes only. They do not constitute medical advice, diagnosis or treatment, and they are not a substitute for the advice of a qualified healthcare professional treating an individual patient. Reliance on Course Materials in clinical practice is at your own professional risk and responsibility.

8.3 No guarantee of clinical outcome or commercial result

We do not warrant that completion of any Course will result in any specific clinical outcome, professional advancement, employment, income, or registration with any body. Any testimonials or case studies on the Site reflect the experiences of specific individuals and are not a guarantee of typical results.

8.4 CPD and accreditation

Where a Course is described as CPD-eligible or accredited by a third-party body, the description, hours and limitations of that accreditation are stated in the Course-specific terms. You are responsible for satisfying yourself that any CPD claim is recognised by your own regulator.

9. User-Generated Content

9.1 Your responsibility

You are solely responsible for any UGC you submit, including comments, forum posts, questions, reviews, assignment submissions and any other communication with us or other Users. You warrant that:

you own or have all necessary rights and permissions in your UGC;
your UGC does not infringe any third-party rights (including IPR, privacy, confidentiality and rights of publicity);
your UGC does not include any patient-identifiable information unless you have obtained valid, documented consent from the patient (or their lawful guardian) compliant with the UK GDPR, the Data Protection Act 2018, the common law duty of confidence and your professional code of conduct;
your UGC complies with our Acceptable Use Policy.

9.2 Licence you grant to us

You grant us a worldwide, perpetual, irrevocable, royalty-free, sub-licensable and transferable licence to use, host, store, reproduce, modify, adapt, publish, translate, distribute and display your UGC for the purposes of operating, providing, promoting and improving the Services. This licence does not transfer ownership of your UGC.

9.3 Reviews

Reviews and testimonials you submit must be genuine, based on your own honest experience, and must comply with the prohibition on fake reviews introduced by the DMCC Act 2024. We do not offer incentives in exchange for positive reviews and may remove any review we reasonably believe to be inauthentic, paid for, materially misleading, defamatory, or in breach of these Terms.

9.4 Moderation and removal

We do not pre-moderate UGC and we are not obliged to monitor it. We may, however, remove or restrict access to any UGC at any time, with or without notice, where we reasonably believe it breaches the Agreement, applicable law, or the rights of any person.

9.5 Notice and takedown

If you believe any content on the Services infringes your rights or otherwise breaches these Terms, please contact [email protected] with: (i) your contact details; (ii) identification of the content complained of and its location; (iii) the basis of your complaint; and (iv) (for IPR claims) a statement that you have a good-faith belief that the use is unauthorised and a statement under penalty of perjury that the information is accurate and you are authorised to act.

10. Intellectual property

10.1 Our IPR

All IPR in the Services, the Site, the Course Materials, and all content we make available (other than UGC) are owned by Physiodemy Ltd or our licensors. All rights are reserved. No rights are granted to you other than the limited licence in section 6.

10.2 Trade marks

“Physiodemy”, the Physiodemy logo, the names of our Courses (including “Pitch Side Management”), and all other marks displayed on the Services are trade marks of Physiodemy Ltd or our licensors. You may not use any of our trade marks without our prior written consent.

10.3 Feedback

If you provide us with suggestions, ideas, improvements or feedback (“Feedback”), you assign to us all IPR in such Feedback and waive any moral rights, so that we may use it freely without restriction or compensation.

10.4 Copyright complaints

11. Acceptable use

You agree not to use the Services to:

breach any applicable law or regulation;
infringe any third-party right (including IPR, confidentiality, privacy or publicity);
post or transmit any content that is unlawful, defamatory, harassing, abusive, hateful, discriminatory, threatening, obscene, sexually explicit, gratuitously violent, deceptive, fraudulent, or that promotes self-harm or harm to others;
impersonate any person or misrepresent your affiliation;
collect or harvest any data (including personal data) from the Services other than with our express written permission;
introduce viruses, trojans, worms, logic bombs or any other malicious code;
conduct any denial-of-service or other attack on the Services;
attempt to probe, scan or test the vulnerability of the Services or breach any security or authentication measures;
use the Services for any competitive benchmarking or to develop a competing product or service;
engage in any conduct that restricts or inhibits any other User’s use of the Services.

Breach of this section is a material breach justifying immediate suspension or termination and may be reported to the relevant authority.

12. Privacy and data protection

We process your personal data in accordance with our Privacy Policy at https://physiodemy.com/privacy-policy/, which forms part of the Agreement. The Privacy Policy explains what data we collect, how we use it, the lawful bases on which we process it, your rights under the UK GDPR and the Data Protection Act 2018, and how to contact us or the Information Commissioner’s Office (ICO) about any concern.

We use cookies and similar technologies as described in our Cookie Policy in compliance with the Privacy and Electronic Communications Regulations (PECR).

Where you submit UGC that contains personal data of a third party (for example a patient case study), you act as a data controller in your own right and warrant that you have a valid lawful basis for sharing that data and have provided all required notices to the data subject.

13. Availability, third-party services and security

13.1 Availability

We aim to make the Services available 24/7 but cannot guarantee uninterrupted availability. We may suspend the Services for maintenance, upgrades, or in response to security or legal issues. We will give reasonable advance notice of planned downtime where practicable.

13.2 Third-party services

The Services may integrate with or link to third-party platforms (for example payment processors, email service providers, video hosts and analytics). We are not responsible for the content, privacy practices or terms of any third-party service. Your use of any third-party service is at your own risk and subject to that third party’s terms.

13.3 Links

External links from the Services to other sites are provided for convenience. They do not signify endorsement and we are not responsible for the content of any linked site.

13.4 Security

While we apply commercially reasonable security measures, no internet transmission or electronic storage is completely secure. You access the Services at your own risk.

14. Limitation of liability

14.1 Nothing excluded that cannot be excluded

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot lawfully be excluded or limited under English law, including (where applicable) the statutory rights of Consumers under the Consumer Rights Act 2015; or (d) any other liability that cannot be excluded by operation of law.

14.2 Liability to Consumers

Subject to section 14.1, our total aggregate liability to a Consumer User in connection with the Services or this Agreement shall be limited to the greater of: (a) £100 (one hundred pounds sterling); and (b) the total amount paid by you to us under the contract giving rise to the claim in the 12 months immediately preceding the event giving rise to the claim. We are responsible for loss or damage you suffer that is a foreseeable result of our breach or our negligence, but we are not responsible for any loss or damage that is not foreseeable.

14.3 Liability to Business Users

Subject to section 14.1, in respect of Business Users:

(a) we exclude all implied conditions, warranties, representations or other terms that may apply to the Services or any content on them, to the maximum extent permitted by law;

(b) we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any: (i) loss of profits; (ii) loss of business; (iii) loss of revenue; (iv) loss of contracts; (v) loss of anticipated savings; (vi) loss of goodwill; (vii) loss, corruption or damage to data; (viii) loss arising from any reliance placed by you on the Course Materials in clinical practice; or (ix) any indirect or consequential loss; and

(c) our total aggregate liability to you in respect of all losses arising under or in connection with the Agreement, whether in contract, tort (including negligence) or otherwise, shall not exceed the total fees paid by you to us under the contract giving rise to the claim in the 12 months immediately preceding the event giving rise to the claim, or £500, whichever is the greater.

14.4 Educational nature of the Services

You acknowledge that the Services are educational in nature, that any application of the Course Materials in your professional practice is a matter for your independent professional judgment, and that we are not your supervisor, employer, regulator or insurer. We accept no liability for any clinical, commercial or personal decision made by you on the basis of any Course Material.

14.5 Time limit on claims

Any claim against us must be notified in writing within 12 months of the event giving rise to the claim, failing which the claim shall be deemed waived (save where this would be unenforceable under applicable consumer protection law).

15. Indemnity (Business Users only)

If you are a Business User, you shall indemnify, defend and hold harmless Physiodemy Ltd, its directors, officers, employees, contractors, agents and licensors from and against all claims, demands, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of the Agreement; (b) your breach of any law or third-party right; (c) any UGC submitted by you; (d) any clinical, commercial or other use you make of the Course Materials; or (e) any claim by a Seat Holder, patient, employer or other third party connected to your use of the Services.

16. Suspension and termination

16.1 By you

You may close your Account at any time via your Account settings or by contacting [email protected]. Closure does not entitle you to a refund except as required by law or stated in our Refund Policy.

16.2 By us

We may suspend or terminate your Account or access to any part of the Services immediately, with or without notice, if:

you are in material breach of the Agreement (including any breach of section 6.3, section 11, or non-payment);
we are required to do so by law, court order or regulator;
we have reasonable grounds to suspect fraud, security risk, or unauthorised use;
your continued use poses a risk to other Users, the Services, or our reputation; or
we cease to provide the Course or Service.

Where the breach is capable of remedy and is not fraudulent, we will normally give you a reasonable opportunity to remedy.

16.3 Effect of termination

On termination: (a) your right to access the Services ends immediately; (b) we may delete your Account and any Course Materials accessible to you, subject to our retention obligations under the Privacy Policy; (c) accrued rights and remedies of the parties survive; and (d) sections 6.3, 9.2, 10, 11, 14, 15, 16.3, 17, 18, 19 and 20 survive termination.

17. Force majeure

We shall not be liable for any failure or delay in performing our obligations under the Agreement to the extent caused by an event beyond our reasonable control, including (without limitation) acts of God, war, terrorism, civil unrest, pandemic, government action, fire, flood, power failure, telecommunications or internet outage, denial-of-service attack, or supplier failure. We will use reasonable endeavours to notify you of any such event and its expected duration.

18. Complaints and dispute resolution

18.1 First step — talk to us

If you have a complaint, please contact us first at [email protected] so that we have an opportunity to resolve it. We aim to acknowledge complaints within 5 working days and to respond substantively within 30 days.

18.2 Alternative dispute resolution

Where we are unable to resolve your complaint and you are a Consumer, you may be entitled to refer the dispute to an Alternative Dispute Resolution (ADR) provider. We are not currently obliged to use any specific ADR scheme, but will engage in good faith with any reputable scheme should you wish to pursue this route. Details of ADR providers can be found via the Chartered Trading Standards Institute at www.tradingstandards.uk.

18.3 Online dispute resolution

The European Online Dispute Resolution platform is no longer available to UK consumers post-Brexit. UK Consumers retain all statutory rights in the courts of England and Wales.

18.4 Court proceedings

Subject to section 18.2, any dispute or claim arising out of or in connection with the Agreement, including non-contractual disputes or claims, shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a Consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.

19. General

19.1 Entire agreement

The Agreement constitutes the entire agreement between you and us and supersedes all prior or contemporaneous communications and proposals, whether oral or written, on the subject matter. You acknowledge that you have not relied on any statement, representation, assurance or warranty (whether innocently or negligently made) other than those expressly set out in the Agreement.

19.2 No waiver

A failure or delay by us in enforcing any provision of the Agreement is not a waiver of our right to enforce it later.

19.3 Severability

If any provision (or part of a provision) of the Agreement is found by any court or authority to be invalid, illegal or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable; if no such modification is possible, the relevant provision shall be deemed deleted, and the remaining provisions shall continue in full force.

19.4 Assignment

You may not assign, transfer, sub-licence, charge or otherwise deal with any of your rights under the Agreement without our prior written consent. We may assign or transfer the Agreement (or any of our rights and obligations under it) to any group company, successor or purchaser of our business or assets, on notice to you.

19.5 No third-party rights

A person who is not a party to the Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement, save that group companies of Physiodemy Ltd may enforce sections 10, 14 and 15.

19.6 Notices

Notices to us must be sent to [email protected] and (if also required in writing) to our registered office. Notices to you may be sent to the email address registered on your Account, and shall be deemed received on the day of sending.

19.7 Governing law

The Agreement, and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

19.8 Statutory information

The information required by regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002 is set out in section 1.1 above. The technical steps required to conclude a contract are set out in section 4.2.

20. How to contact us

Physiodemy Ltd
Registered office: 1 The Avenue, St Marys Island, Chatham, England, United Kingdom, ME4 3AU
Company number: 12360582 (incorporated in England and Wales)
VAT status: Not VAT registered
Email: [email protected]
Website: https://physiodemy.com

For complaints, see section 18.
For privacy enquiries, see our Privacy Policy.
For copyright and IP complaints, see section 9.5.